Welcome to the Cookie Policy of Chatloop Ltd ("Chatloop")
Our website and/or App may use cookies to distinguish you from other users of our website or App. This helps us to provide you with a good experience when you browse our website (or use our App) and also allows us to improve our site.
A cookie is a small file of letters and numbers that, if you agree, we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our website or App. They include, for example, cookies that enable you to log into secure areas of our website or App.
• Functionality cookies. These are used to recognise you when you return to our website or App. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website or App, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| PROVIDER | COOKIE | DESCRIPTION | EXPIRY |
|
Google Analytics 4
|
_ga | This cookie is used to distinguish users. Main purpose: Functionality |
2 years |
| _gid | This cookie is used to distinguish users. Main purpose: Functionality |
24 hours | |
| _ga_<container-id> | This cookie is used to persist session state. Main purpose: Strictly necessary |
2 years | |
| _gac_gb_<container-id> | This cookie contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Main purpose: Targeting |
90 days | |
| _gat | This cookie is used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property- id>. Main purpose: Functionality |
1 minute | |
| AMP_TOKEN | This cookie contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. Main purpose: Functionality |
30 seconds to 1 year | |
| _gac_<property-id> | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Main purpose: Targeting |
90 days | |
| __utma | This cookie is used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exist. The cookie is updated every time data I sent to Google Analytics. Main purpose: Functionality |
2 years from set/update | |
| __utmt | This cookie is used to throttle request rate. Main purpose: Functionality |
10 minutes | |
| __utmb | This cookie is used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Main purpose: Functionality |
30 minutes from set/update | |
| __utmc | This cookie is not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Main purpose: Functionality |
End of browser session | |
| __utmz | This cookie stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Main purpose: Targeting |
6 months from set/update | |
| __utmv | This cookie is used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. Main purpose: Functionality |
2 years from set/update |
We do not share the information collected by the cookies with any third parties.
Except for essential cookies, all cookies will expire after 2 years.
