Chatloop™ Cookie Policy

Introduction

Welcome to the Cookie Policy of Chatloop Ltd ("Chatloop"). This policy explains how we use cookies and similar tracking technologies on our website, App, and in connection with our advertising activities to enhance your experience, improve our services, and deliver relevant ads.

What Are Cookies?

Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer, with your consent. These cookies allow us to distinguish you from other users of our website or App, enabling us to provide a better browsing experience, improve our site and services, and deliver targeted advertisements.

Types of Cookies We Use

We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the operation of our website or App. They allow you to navigate our site, log into secure areas, and use essential features.

Functionality Cookies: These cookies recognise you when you return to our website or App, enabling us to personalise content for you, greet you by name, and remember your preferences, such as language or region settings.

Targeting Cookies: These cookies record your visit to our website, App, or interactions with our advertisements (including Meta, LinkedIn, and YouTube ads). They track the pages you have visited, the links you have followed, and your interaction with our ads. We use this information to tailor our site and advertising to your interests and improve your experience.

Cookies and Tracking Technologies We Use

Below is a table detailing the specific cookies and tracking technologies we use, along with their purposes and expiry times:

Cookie Information Chart
Provider Cookie Description Expiry
Google Analytics _ga Used to distinguish users. Main purpose: Functionality 2 years
Google Analytics _gid Used to distinguish users. Main purpose: Functionality 24 hours
Google Analytics ga<container-id> Used to persist session state. Main purpose: Strictly necessary 2 years
Google Analytics gac_gb<container-id> Contains campaign-related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie. 90 days
Google Analytics _gat Used to throttle request rate. Main purpose: Functionality 1 minute
Google Analytics AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request, or an error. 30 seconds to 1 year
Google Analytics gac<property-id> Contains campaign-related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie. 90 days
PostHog phc_<container-id> Used to track user interactions with our website and App to provide detailed analytics and insights into user behaviour. Main purpose: Analytics. 1 year
Meta (Facebook/Instagram) _fbp Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Main purpose: Targeting. 90 days
LinkedIn li_oatml Used by LinkedIn to identify LinkedIn Members off LinkedIn for analytics and advertising purposes. Main purpose: Targeting. 30 days
YouTube _yt-remote-device-id Used by YouTube to store the user's video preferences using embedded YouTube videos. Main purpose: Targeting. Persistent
YouTube _yt-remote-connected-devices Used by YouTube to store the user's video preferences across devices. Main purpose: Targeting. Persistent
YouTube VISITOR_INFO1_LIVE A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old. Main purpose: Functionality. 6 months
YouTube YSC A cookie that YouTube sets to keep statistics of what videos from YouTube the user has seen. Main purpose: Functionality. End of browser session

Advertising and Analytics

Chatloop uses cookies and similar tracking technologies for advertising purposes, including running ads on platforms like Meta (Facebook/Instagram), LinkedIn, and YouTube. These cookies help us deliver ads that are relevant to your interests and measure the effectiveness of our campaigns.

We also use PostHog to collect and analyse data about how users interact with our website and App. This helps us understand user behaviour and improve our services.

Managing Cookies

You can manage cookies through your browser settings. You may choose to block some or all cookies, but please be aware that doing so may affect your ability to access certain parts of our website or App. Essential cookies are necessary for the site to function properly, and if they are blocked, some features may not work.

Further Information

We do not share the information collected by cookies with unauthorised third parties. However, please note that third-party services we use may set additional cookies as part of their functionality.

If you have any questions or need further information about our use of cookies, please contact us at legal@chatloop.com.


Note
: Except for essential cookies, all cookies will expire according to the timeframes listed in the table above.

Careers
Cookie Policy
Privacy Policy
Terms of Use
Authenticity Policy